Update on COVID-19 – Tuesday, March 24, 2020

Grand Toyota is committed to the safety of our employees, customers, and communities during this challenging time. We are doing everything that we can to modify operations to comply with the recommendations from the government.

Throughout Canada, automotive dealers have been deemed an essential service and have remained open with strict guidelines. We want to let you know what we are doing to keep you safe:

CONTACTLESS SERVICE APPOINTMENTS

If you have an appointment or your vehicle requires servicing, please contact us by calling (709) 489-4669 or texting (709) 700-6744 to review your options. To create a contactless experience, we are now offering complimentary vehicle pickup and delivery, our key drop-off box is available, or you may visit our dealership adhering to our strict sanitization process. Please contact us to discuss what option works best for you. Also, with your safety in mind, we are pleased to offer mobile payments.

SHUTTLE SERVICE CHANGES

Our shuttle service continues to be available. We’ve installed custom plexiglass “Shuttle Shields” to keep passengers and drivers safe. We’re also sanitizing these vehicles after every trip with a WHO-compliant alcohol-based cleaner.

VIRTUAL SALES

If you need to purchase a new or used vehicle, please visit us online at grandtoyota.ca. You can reach us by email, phone or text. We can connect with you remotely to minimize contact and meet your needs. Our team would be happy to send you a personalized walkaround video and address any questions that you may have.

We are closely monitoring the situation and making contingency plans in an effort to provide safe and essential services to our valued customers.

Thanks for your patience, understanding and cooperation during this situation. We're here for you.